Terms of Use

Please read these Terms of Use (the “Agreement”) carefully before using the services offered by Learning Re-Engineered (a DBA of AKology LLC) (referred to as “I,” “me,” or “my”). By accessing or using my website or services (collectively, the “Services”), you acknowledge that you have read and agree to be bound by this Agreement, which forms a legally binding contract between you and Learning Re-Engineered. If you do not agree to these Terms, you may not use the Services.

By using the Services, you agree to comply with this Agreement and all applicable laws. The Services and their content are owned by Learning Re-Engineered, and I grant you a limited, non-exclusive, non-transferable right to use the Services for personal, non-commercial purposes only.

You agree not to:
▪ Violate any laws or regulations while using the Services.
▪ Use the Services for any unauthorized or fraudulent activity.
▪ Copy, modify, or create derivative works from the Services without permission.
▪ Interfere with or disrupt the Services.

When you create an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.

3.1 Fees
Fees are charged per student for services provided by Learning Re-Engineered.

3.2 Payment Terms

Payments are due in advance (weekly or monthly) through your Parent Portal via TutorBird, which connects with PayPal.

3.3 Rate Changes
You’ll receive a minimum of 30 days’ written notice of any rate change.

3.4 Materials
Clients are responsible for purchasing any required materials.

3.5 Failed Payments
A $35 administrative fee will be charged for any payment returned or declined.

3.6 Refunds
Refunds are available only for canceled sessions under the Cancellation Policy.

4.1 Client-Initiated Cancellations
Clients must cancel or reschedule a session at least 24 hours in advance to request a refund or reschedule the prepaid session.

Cancellations made within 24 hours will incur a 100% charge.

4.2 No-Shows
If the client fails to show up for a scheduled session without prior notice (“no-show”), they will be charged the full rate.

4.3 Company-Initiated Cancellations
I reserve the right to reschedule or postpone sessions due to illness or other unforeseen events. Rescheduled sessions will be arranged as soon as possible, or a refund will be issued if no agreeable time can be found.

My Services may contain links to third-party websites and services, including KoalaGo, MobyMax, IXL, and Amazon for affiliate book recommendations. I am not responsible for the content, privacy policies, or practices of these third-party sites. When you use these services, their terms and privacy policies apply.

My collection, use, and disclosure of your personal information are governed by my Privacy Policy, which is incorporated into this Agreement by reference. Please review my Privacy Policy for more information, including changes related to plugins and tracking features.

All content on the Services, including text, graphics, logos, icons, and images, is my property or the property of my licensors and is protected by intellectual property laws. You may not use any of the intellectual property without my express written consent.

The Services are provided “as is” and “as available” without any warranties, express or implied. I do not guarantee that the Services will be error-free, uninterrupted, or secure. I disclaim all warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by applicable law, I will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or this Website. This includes, without limitation, damages for loss of profits, data, or any other tangible or intangible loss arising out of your use of or inability to use the Services. My total liability to you for any claims related to the Services will not exceed the amount paid by you for the Services in the last 12 months.

Exceptions to Limitation of Liability

Despite the limitations set forth above, Virginia law prohibits limiting liability for certain matters. Accordingly, I do not disclaim liability for:

▪ Gross negligence or willful misconduct.

▪Personal injury or property damage caused by negligence.

▪Fraud or deceptive business practices as protected under the Virginia Consumer Protection Act (VCPA).

▪Any other matter where liability cannot be limited by law.

You agree to defend, indemnify, and hold me harmless from any claims, liabilities, damages, or expenses arising from your use of the Services or your violation of this Agreement.

I may suspend or terminate your access to the Services at any time, without notice, for conduct that I believe violates this Agreement or is harmful to Learning Re-Engineered or other users. Upon termination, your right to use the Services will immediately cease.

12.1 For U.S. Users

Any disputes arising out of or relating to this Agreement will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Any legal claims must be brought individually, and you waive the right to participate in a class action or class-wide arbitration.

12.2 For Non-U.S. Users

Any disputes will be resolved in accordance with the laws of the Commonwealth of Virginia, and you consent to the exclusive jurisdiction of the state and federal courts located in Virginia.

I may modify this Agreement at any time. If I make material changes, I will notify you by posting the updated Agreement on my website and updating the “Last Modified” date at the top of this document. Your continued use of the Services after any changes constitutes your acceptance of the modified Agreement.

14.1 Tutor Responsibilities

I will maintain professionalism, prepare for each session, and create an encouraging learning environment. I will not complete the student’s homework or participate in any form of academic dishonesty.

14.2 Client Responsibilities

Clients and students must adhere to scheduled sessions, provide necessary materials, and maintain respectful communication with me. Solicitation of Learning Re-Engineered tutors (me) for personal tutoring services outside of this Agreement is prohibited.

15.1 Verified Reviews

I use Google to collect reviews from users who have used my services. Reviews labeled as “Verified Reviews” indicate that the review is from a verified customer.

15.2 Review Reminder Tracking

To improve customer service and collect feedback, I may track review reminder emails to ensure they are received. By using my Services, you consent to this feature as described in my Privacy Policy.

If you have any questions or concerns, feel free to reach out:

Learning Re-Engineered (a DBA of AKology LLC)
277 S Washington St, Suite 210 #1500
Alexandria, VA 22314
Email: admin@onlinereadingandwritingtutor.com